Friday, November 5, 2010

A Warning About Your Credit Report

You know, you wouldn’t think being vigilant would be a bad thing. You’re SUPPOSED to keep an eye on your bank accounts and your charge cards, correct? As a courtesy, you’re even warned of possible misuse or fraud, it’s called “red flagging”. When this happens, you need to immediately call the bank and discuss the charges or accounts in question. You are advised to file a dispute of anything that you feel is suspicious or in error. It's hard to imagine circumstances under which you would not want to dispute fraud… except one.

Let me get off the subject for just a minute and tell you a little about what’s been going on in the credit reporting industry. There are three major credit reporting services. Each seems to operate a little differently, which in itself isn’t a problem, until you need something corrected. Mortgage regulations have tightened up in almost all areas including entries on your credit report so correction of errors is critical, and of course there is a fee for each supplement or correction. In the recent past, documentation could be sent to correct the records for all three agencies at once, but lately that hasn’t been the case. Each agency is requiring different documentation, and every time you send in separate documentation there is another charge. Hmmmm, who’s idea was that?

OK, so back to you being vigilant. Here’s where things have gotten very sticky. A new mortgage regulation requires that there be no DISPUTES on your credit report. The scenario goes like this: Someone uses your charge card fraudulently, your bank informs you and advises, wisely I might ad, that you dispute the charges. While you do the right thing and fill out the paperwork, your bank reports to the credit agencies that you are disputing your account. Still not bad, right? Now you’ve found your dream home and applied for a mortgage. Very exciting! You are told that the dispute must be removed from your credit report. OK, no problem, it’s been settled and that can be done. You send in the required documentation, you speak directly with the credit reporting agency, you pay your fee, and, oops, not enough. There are different requirements for one of the three reporting services. You take a big breath and request the new documentation from your charge card company, it’s sent to credit reporting, you pay your fee, and that’s it. Except that the third reporting service still refuses to remove the dispute. Keep in mind, every time you send in separate documentation there is another charge. This one had us shaking our heads. A “reality check” pow-wow with our mortgage Underwriter produced an acceptable solution. But do you really think you should have had to jump through so many hoops? Not I. Something is definitely amiss when credit reporting services can bring your life to a screeching halt, and all because you’ve done the right thing.

2 comments:

  1. I'm not sure I've got this straight. Are you telling us that someone who is trying to maintain good credit, could be shooting themselves in the foot? If I keep a close eye on all my accounts, discover and stop fraudulent activity, I'm going to be penalized for this? That is insane!! Who's bright idea was that, and what were they thinking? I'd really like to know what my options would be.
    BS

    ReplyDelete
  2. To answer your questions one at a time, 1.) yes if you are applying for a mortgage you might be "shooting yourself in the foot" by disputing the abuse of your accounts. 2.) yes, my take on it is that you might be penalized for being conscientious (I agree, by the way that this is insane) 3.) my best guess would be that this "bright idea" came from the 3 credit reporting agencies. I have no clue what they were thinking. Do you think it's possible that it's all greed driven? 4.) You do have options. You can try to remove the dispute from your credit report. If that is not successful, you can close the account that is in dispute. As of today, I'm not aware of any other options but if I am made aware of any I'll be sure and post them!

    ReplyDelete